MagicBreaks Reviews
We take your feedback seriously, your experience is very important to us.
We use Feefo, the independent business review experts to collate your feedback. All reviews and opinions are publicly displayed and used to calculate our customer service score which is based on the percentage of positive reviews we receive.
We are delighted to have been awarded the Platinum Trusted Service Award by Feefo for consistently achieving a score of 95% or higher three years in a row!
What are people saying about MagicBreaks
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Average Customer Rating:
4.8/5
4.8/5
Independent Service Rating based on 191 verified reviews
Read all reviews
Independent Service Rating based on 191 verified reviews
Customer rating:
"Ella Coombes was able to help me when the online booking didn’t work."
Thank you for your review! Great to hear you are happy with Ella's service.
Customer rating:
"Very professional and great experience
Well done Amy for helping me booking my kids birthday at Disneyland Paris
Very happy as Amy took care of everything for me"
Well done Amy for helping me booking my kids birthday at Disneyland Paris
Very happy as Amy took care of everything for me"
Thank you for your kind review! We're glad to hear that Amy was able to assist in organising your magical break!
Customer rating:
"Amazing helpful informative and efficient. Would highly recommend."
Thank you for your kind words! We're thrilled to hear you had a great experience.
Customer rating:
"Very helpful in finding the best deals, great communication when booking the holiday."
Thank you so much for the lovely review! We're pleased to hear that you had a great experience with us. We look forward to helping you plan your next magical break!
Customer rating: 
"Whilst placing our trip we had a phone-call from one of your colleagues who explained that the system was down and payment wouldn’t be able to go through, he was very help and got our booking all authorised and sorted everything with including we wanted."
Thank you for your great feedback! We're glad the team could get everything sorted for you.
Customer rating:
"Prompt advice. Knowledgeable, friendly and professional. Really personalised arrangements which catered to the additional needs of our family."
Thank you for your wonderful feedback! We're so glad to hear that our team was able to provide you with personalised arrangements to meet your family's needs. It's always a pleasure to go the extra mile to ensure our guests have the best experience possible. We look forward to helping you with your next trip!
Customer rating:
"We always use Magic Breaks for our trips to Disneyland Paris. The representatives are very helpful, polite and professional. Highly recommended."
Thank you Andrew! We're so pleased to hear you had a great experience with us. Your recommendations mean a lot to us!
Customer rating:
"I would recommend using Magic Breaks to friends and Family.
We booked a trip to Disneyland Paris for a party of 5 adults and 1 child ( 3 rooms in total) including Eurostar, hotel and transfers.
The only criticism I have is the booking reference I received was only for 2 rooms.
I had to..."
We booked a trip to Disneyland Paris for a party of 5 adults and 1 child ( 3 rooms in total) including Eurostar, hotel and transfers.
The only criticism I have is the booking reference I received was only for 2 rooms.
I had to..."
Thank you for your kind feedback, Lindsey! We're so pleased the booking process was smooth overall. We appreciate you flagging the issue with the booking reference and this will be reviewed.
We hope to book your next magical break soon!
We hope to book your next magical break soon!
Customer rating:
"Great service and very helpful team highly reccomend."
That you for your great feedback. Your recommendation means a lot to us!
Customer rating:
"It is the third time I make a booking through Magic Breakes . I trust theme. They are professionals in what they do. I recommend this site."
Thank you for your great feedback! We appreciate your continued trust and support!
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