MagicBreaks Reviews
We take your feedback seriously, your experience is very important to us.
We use Feefo, the independent business review experts to collate your feedback. All reviews and opinions are publicly displayed and used to calculate our customer service score which is based on the percentage of positive reviews we receive.
We are delighted to have been awarded the Platinum Trusted Service Award by Feefo for consistently achieving a score of 95% or higher three years in a row!
What are people saying about MagicBreaks
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Average Customer Rating:
4.8/5
4.8/5
Independent Service Rating based on 268 verified reviews
Read all reviews
Independent Service Rating based on 268 verified reviews
Customer rating:
"Fantastic service very helpful with everything I needed to kno"
Customer rating:
"Great service, quick response to enquiry and prompt confirmation of package details. Excellent!"
Hi there,
Thanks for sharing your excellent feedback with us. We're thrilled to hear you had a great booking experience and will share your kind words accordingly.
If there's anything else we can help you with, then please do not hesitate to get in touch via email or phone. We hope you have an excellent trip.
Kind regards,
Teddy
Thanks for sharing your excellent feedback with us. We're thrilled to hear you had a great booking experience and will share your kind words accordingly.
If there's anything else we can help you with, then please do not hesitate to get in touch via email or phone. We hope you have an excellent trip.
Kind regards,
Teddy
Customer rating:
"Phoebe was so caring and thoughtful with the booking and really understands how to make it feel more personal."
Hi there,
Thank you for sharing your wonderful feedback with us. We're thrilled to hear that you had a great booking experience with Phoebe and we'll be sure to pass on your feedback to her directly.
If there's anything else we can help you with, then please do not hesitate to get in touch via email or phone. We hope you have an excellent trip.
Kind regards,
Teddy
Thank you for sharing your wonderful feedback with us. We're thrilled to hear that you had a great booking experience with Phoebe and we'll be sure to pass on your feedback to her directly.
If there's anything else we can help you with, then please do not hesitate to get in touch via email or phone. We hope you have an excellent trip.
Kind regards,
Teddy
Customer rating:
"Never felt rushed when speaking with Amy who completed our booking. Provided all the answers to our questions and always contacted when said would. Excellent help, thank you."
Hi there,
Thanks for sharing your excellent feedback with us. We're so happy to hear that you had a great booking experience with Amy and we'll be sure to pass on your feedback to her directly.
If there's anything else we can help you with, then please do not hesitate to get in touch via email or phone. We hope you have an excellent trip.
Kind regards,
Teddy
Thanks for sharing your excellent feedback with us. We're so happy to hear that you had a great booking experience with Amy and we'll be sure to pass on your feedback to her directly.
If there's anything else we can help you with, then please do not hesitate to get in touch via email or phone. We hope you have an excellent trip.
Kind regards,
Teddy
Customer rating:
"They are always quick to respond and happy to help in any way they can. Well informed about locations and best deals available."
Hi there,
Thanks for the lovely feedback. We're so pleased you are happy with the service you have received. If there's anything else you need, please don't hesitate to get in touch with a member of the team.
Kind regards,
Teddy
Thanks for the lovely feedback. We're so pleased you are happy with the service you have received. If there's anything else you need, please don't hesitate to get in touch with a member of the team.
Kind regards,
Teddy
Customer rating:
"I spoke with Mahin and he helped me book Disneyland Paris. He went above and beyond by finding me the perfect trip and also called when he promised. Excellent customer service and really friendly. Overall I’m really happy with the service he provided. Thank you Mahin."
Hi there,
Thank you for sharing your feedback with us. The MagicBreaks team are thrilled to hear you had an excellent booking experience with us. We'll be sure to pass on your kind words to Mahin directly and we remain at your disposal should you need anything further.
Kind regards,
Christina
Thank you for sharing your feedback with us. The MagicBreaks team are thrilled to hear you had an excellent booking experience with us. We'll be sure to pass on your kind words to Mahin directly and we remain at your disposal should you need anything further.
Kind regards,
Christina
Customer rating:
"Amazing service from a lady on the phone, I believe her name is Phoebe Pritchard (saw this name on email) she was extremely helpful, very very patient, which was needed with my partner and I as this is the first holiday we are booking. Could not have asked for a better individual to speak to. She was..."
Hi there,
Thank you for sharing your feedback with us. We're thrilled to know that a member of our team were on hand to assist, providing you with exceptional customer service. We'll be sure to relay your kind words to Phoebe directly and remain at your disposal should you need anything further.
Kind regards,
Christina
Thank you for sharing your feedback with us. We're thrilled to know that a member of our team were on hand to assist, providing you with exceptional customer service. We'll be sure to relay your kind words to Phoebe directly and remain at your disposal should you need anything further.
Kind regards,
Christina
Customer rating:
"Glad I booked with Magic. Got everything I wanted and the agent Deniese Bent was really helpful and I can't wait for the experience"
Hi there,
Thank you for leaving a positive review and choosing to book your holiday with MagicBreaks!
We are thrilled to know that you've always had a positive experience booking with us!
Just so you know, MagicBreaks will remain at your disposal should you need any further assistance!
Kind regards,
Greg
Thank you for leaving a positive review and choosing to book your holiday with MagicBreaks!
We are thrilled to know that you've always had a positive experience booking with us!
Just so you know, MagicBreaks will remain at your disposal should you need any further assistance!
Kind regards,
Greg
Customer rating:
"very patient and willing to double check and verify details to respond to all questions asked to make the necessary choices for booking and arrival as easy and familiar as possible."
Hi there,
Thank you for leaving a positive review and choosing to book your holiday with MagicBreaks!
We are thrilled to know that you've always had a positive experience booking with us!
Just so you know, MagicBreaks will remain at your disposal should you need any further assistance!
Kind regards,
Greg
Thank you for leaving a positive review and choosing to book your holiday with MagicBreaks!
We are thrilled to know that you've always had a positive experience booking with us!
Just so you know, MagicBreaks will remain at your disposal should you need any further assistance!
Kind regards,
Greg
Customer rating:
"great from start to finish"
Hi there,
Thank you for leaving a positive review and choosing to book your holiday with MagicBreaks!
We are thrilled to know that you've always had a positive experience booking with us!
Just so you know, MagicBreaks will remain at your disposal should you need any further assistance!
Kind regards,
Greg
Thank you for leaving a positive review and choosing to book your holiday with MagicBreaks!
We are thrilled to know that you've always had a positive experience booking with us!
Just so you know, MagicBreaks will remain at your disposal should you need any further assistance!
Kind regards,
Greg
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