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Hotel & Park Tickets
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Adults (18+)
Children (0-17 yrs)

MagicBreaks Reviews

We take your feedback seriously, your experience is very important to us.

 

We use Feefo, the independent business review experts to collate your feedback. All reviews and opinions are publicly displayed and used to calculate our customer service score which is based on the percentage of positive reviews we receive.

 

We are delighted to have been awarded the Platinum Trusted Service Award by Feefo for consistently achieving a score of 95% or higher three years in a row!

What are people saying about MagicBreaks

Average Customer Rating: 4.9/5
Independent Service Rating based on 159 verified reviews
Read all reviews
Independent Service Rating based on 159 verified reviews
Customer rating:
"Rachel at the other end the phone was more than helpful, she answered all my questions and was confident to go ahead with booking"
Thank you for the 5* review and great feedback. We hope you have a magical holiday!
Customer rating:
"The Customer support i received helped me through each stage of my booking was excellent. I now have the perfect surprise for my children."
Thank you for taking the time to leave a review of your customer service experience with us. We wish you a magical holiday and hope the children love their surprise!
Customer rating:
"The original trip has been delayed/cancelled now due to COVID restrictions and closure of Disneyland Paris but Faye Foat was always very professional and responsive to any questions or concerns that we had."
Thank you for taking the time to leave your feedback with us. If you have some further feedback on how we could have achieved 5* we would love to hear it? We're always trying to improve our customers experience and strive to offer 5* service to all our customers.
Customer rating:
"Second time booking with magicbreaks as our first trip was cancelled, after receiving a refund thought we’d try again......very helpful staff and great service"
We're so pleased to hear you have chosen to re-book with us. We wish you a magical holiday!
Customer rating:
"Have been using magic breaks for a few years now and always found them very competitive and have a great customer service!!"
Thank you for the 5* review. It's great to hear you have booked with us before. We hope to hear from you again soon.
Customer rating:
"They sorted a problem out straight away for me , Very quick to reply to my email.Very good customer service ."
That's great to hear! We wish you a magical holiday and hope to hear from you again soon.
Customer rating:
"Used the website and live chat function, they were great helped me find the right break and the best deal they had!"
Thank you for sharing your feedback with us, we're really pleased to hear our website and live chat function were useful to you. We wish you a magical holiday with us.
Customer rating:
"Fantastic service Very friendly informative knowledgeable service.Always replied when I emailed Great communications."
Thank you for sharing this great feedback, we really appreciate hearing your thoughts on your experience when booking with us.
Customer rating:
"We always book with Belinda - always fantastic service *****"
Thank you for taking the time to share your experience when booking with Belinda. We will be sure to pass on your kind comments.
Customer rating:
"Easy to find and compare hotels, prices and deals. It was then easy to complete the booking online. Looking forward to holidaying with you again."
Thank you for taking the time to share your feedback on your recent booking experience. We wish you a magical holiday.
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