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MagicBreaks Reviews

We take your feedback seriously, your experience is very important to us.

 

We use Feefo, the independent business review experts to collate your feedback. All reviews and opinions are publicly displayed and used to calculate our customer service score which is based on the percentage of positive reviews we receive.

 

We are delighted to have been awarded the Platinum Trusted Service Award by Feefo for consistently achieving a score of 95% or higher three years in a row!

What are people saying about MagicBreaks

Average Customer Rating: 4.8/5
Independent Service Rating based on 259 verified reviews
Read all reviews
Independent Service Rating based on 259 verified reviews
Customer rating:
"Amy made the whole booking experience very easy, she was amazing and her expertise and knowledge was very impressive and filled me with confidence
I would highly recommend."
Customer rating:
"Anthony was really helpful, polite and friendly. Only issue was the price of my booking changed after I had booked as there was an error with the food element and some of my party had this added afterward! That's the only reason not to give 5 stars."
Hi there,

Thank you for booking with us here at MagicBreaks and for taking the time to share your feedback with our services.

We are happy to know that a member of our dedicated team were on hand to assist, providing you with polite and friendly service, something in which we strive for.

We are sorry however upon hearing of the issues encountered with the dining element of your booking and understand the inconvenience caused, please do let us know should you need any assistance here, our team would be more than happy to advise.

Kind regards,
MagicBreaks
Customer rating:
"Friendly , experienced and knowledgable"
Hi there,

Thank you for choosing MagicBreaks and for taking the time to share your feedback with our services.

We are thrilled to know that our dedicated team were on hand to assist.

Please do let us know if you need anything further in the meantime, we are always happy to help and we wish you a truly magical trip.

Kind regards,
Christina
Customer rating:
"Anthony my travel councillor was brilliant. Very patient, friendly & knowledgible. Would definately recommend this company."
Hi there,

Thank you for choosing MagicBreaks and for taking the time to share your feedback with our services.

We are thrilled to know that a member of our dedicated team were on hand to assist with your booking, providing you with friendly and knowledgeable customer service. We would also like to thank you for recommending our services.

Please do let us know if you need anything further in the meantime, we are always happy to help.

Kind regards,
Christina
Customer rating:
"Efficient. Calls returned. Emails answered. Queries sorted."
Hi there,

Thank you for choosing MagicBreaks and for taking the time to share your feedback with our services.

We are delighted to know that our dedicated team were on hand to assist, providing you with efficient customer service, something in which we strive for.

We remain at your disposal should you need anything further and wish you a truly magical trip in the meantime.

Kind regards,
Christina
Customer rating:
"Olivia was able to help me book our much anticipated trip to Disney. I hit a blip when trying to book myself online but she was able to put the booking through easily. All queries were answered quickly. Now on the countdown to go."
Hi there,

Thank you for booking with MagicBreaks and for taking the time to share your feedback with our services.

We are thrilled to know that a member of our dedicated team were on hand to assist with your booking and wish you a truly magical trip in the meantime.

Kind regards,
Christina
Customer rating:
"Third time we have booked a disneyland paris break with the team at Magicbreaks, every single time the process has been seemless and hassle free. If I could give them more than 5 stars I would. Service is amazing. Thanks again."
Hi there,

Thank you for continuing to book with MagicBreaks and for taking the time to share your feedback with our services.

We are delighted to know that a our dedicated team were on hand to assist, making for a hassle free booking experience.

We remain at your disposal should you need anything further in the meantime and wish you a magical trip.

Kind regards,
Christina
Customer rating:
"I had the pleasure of dealing with the lovely Amy, who was so full of knowledge and helpfulness. She guided me in the right direction of what I needed, and it was always just at the end of the phone for all the extra questions I had was never too much trouble, also all the changes and additions that I..."
Hi there,

Thank you for booking with MagicBreaks and for taking the time to share your feedback with our services.

We are thrilled to know that a member of our dedicated team were on hand to assist, answering any questions you may have had and providing you with exceptional customer service, something in which we strive for.

We remain at your disposal should you need anything further and wish you a truly magical trip in the meantime.

Kind regards,
Christina
Customer rating:
"Phoebe was amazing, she really took time to explain everything and wanted to recommend the best deal. The experience was 5* mainly down to her!"
Hi there,

Thank you for choosing MagicBreaks and for taking the time to share your feedback with our services.

We are thrilled to know that a member of our dedicated team were on hand to assist, answering any questions you may have had and providing you with exceptional customer service, something in which we strive for.

We remain at your disposal should you have any further questions and wish you a magical trip in the meantime.

Kind regards,
Christina
Customer rating:
"Amy was so helpful with a variety of options. A big party booking of different ages
So far every thing is so straight orward"
Hi there,

Thank you for choosing MagicBreaks and for taking the time to share your feedback with our services.

We are delighted to know that a member of our dedicated team were on hand to assist, answering any questions you have had and are happy to know that you found the booking experience easy.

We remain at your disposal should you need anything further in the meantime and wish you a truly magical trip.

Kind regards,
Christina
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