MagicBreaks Reviews
We take your feedback seriously, your experience is very important to us.
We use Feefo, the independent business review experts to collate your feedback. All reviews and opinions are publicly displayed and used to calculate our customer service score which is based on the percentage of positive reviews we receive.
We are delighted to have been awarded the Platinum Trusted Service Award by Feefo for consistently achieving a score of 95% or higher three years in a row!
What are people saying about MagicBreaks
Click Here to Enquire About Your Next Magical Holiday 
Average Customer Rating:
4.8/5
4.8/5
Independent Service Rating based on 226 verified reviews
Read all reviews
Independent Service Rating based on 226 verified reviews
Customer rating:
"Upon reaching out via email Natalia responded very quickly requesting specific details and followed up with two quotes for 2 travel dates within 24hours. A further couple of quotes were received, considering options for DLP with and without flights and transfers. The best service I have received via email..."
Thank you so much for your thoughtful review! We’re delighted to hear that our agents quick responses and services met your expectations. Catering to your needs is always our priority, and it’s great to know we succeeded. If there’s anything we can assist you with, feel free to reach out anytime. We truly appreciate your feedback
Customer rating:
"What an amazing service our hoilday was book so easily with magic break.. fantastic customer service would recommend"
Thank you for the kind words! Such great feedback!
Customer rating:
"Very helpful and everything in once place, used magic breaks before"
We're thrilled to hear you have booked with us previously. Please do bear us in mind for all your future magical holidays!
Customer rating:
"Amy helped me out with a Disneyland Paris package, she was very helpful and gave me a lot of great advice for my upcoming trip.
This is my second trip booked via Amy."
This is my second trip booked via Amy."
That's great to hear, thank you for taking the time to share your feedback with us.
Customer rating:
"Communication very good
Easy to book
Helpful service"
Easy to book
Helpful service"
Thank you for sharing your thoughts on your recent booking experience with our team.
Customer rating:
"Magic breaks has so far been amazing,
I have met a lovely lady who is truly fantastic.. and has helped me with everything I have had questions about. Her name is krista and I give her 100% recommendation."
I have met a lovely lady who is truly fantastic.. and has helped me with everything I have had questions about. Her name is krista and I give her 100% recommendation."
Thank you for taking the time to share your recent experience when booking with MagicBreaks. Our records show that you booked with Krista, we will pass on your kind comments. We wish you a magical holiday.
Customer rating:
"Simply amazing"
That's great to hear! Thanks for taking the time to share your experience!
Customer rating:
"Emma was mega helpful, talking me through all the different options to find the right one for me, was about ensuring we had the right vacation rather than trying to upsell / get me to spend more money."
We're so pleased to hear your feedback and will pass on your kind words to Emma. We wish you a magical holiday!
Customer rating:
"It was the email I received that our original booking was lost that caused me to give those 5 stars since that same email provided the option to book another one we just need to pay (which we still needed to for the other one) so that was no problem."
Hi there,
Thank you so much for leaving us this magical review. We're thrilled to hear that you found your experience to be excellent.
If there's anything else we can help you with regarding your trip, then please don't hesitate to contact us via email or phone.
Kind regards,
Teddy
Thank you so much for leaving us this magical review. We're thrilled to hear that you found your experience to be excellent.
If there's anything else we can help you with regarding your trip, then please don't hesitate to contact us via email or phone.
Kind regards,
Teddy
Customer rating:
"Really helpful to be able to discuss with someone on the phone & talk through the different options. Members of staff were v knowledgeable & helpful"
Hi there,
Thank you so much for leaving us this magical review. We're thrilled to hear that you found our agents service helpful and provided you with expert knowledge enabling you to get the most out of your trip.
If there's anything else we can help you with regarding your upcoming trip, then please don't hesitate to contact us via email or phone.
Kind regards,
Teddy
Thank you so much for leaving us this magical review. We're thrilled to hear that you found our agents service helpful and provided you with expert knowledge enabling you to get the most out of your trip.
If there's anything else we can help you with regarding your upcoming trip, then please don't hesitate to contact us via email or phone.
Kind regards,
Teddy
Customer rating:
"Amy stevens brilliant as usual quick to response and hassle free will always book though Amy. She’s so helpful and nothing is trouble to try and help me when booking my Disney trip"
Hi there,
Thank you so much for leaving us this magical review. We're thrilled to hear that you found Amy's service helpful and provided you with expert knowledge enabling you to get the most out of your trip.
If there's anything else we can help you with regarding your upcoming trip, then please don't hesitate to contact us via email or phone.
Kind regards,
Teddy
Thank you so much for leaving us this magical review. We're thrilled to hear that you found Amy's service helpful and provided you with expert knowledge enabling you to get the most out of your trip.
If there's anything else we can help you with regarding your upcoming trip, then please don't hesitate to contact us via email or phone.
Kind regards,
Teddy
Customer rating:
"Brilliant service friendly staff easy to talk to actually listened to what we wanted.
And found the best deal we had seen
So
Thank you
Magic Breaks."
And found the best deal we had seen
So
Thank you
Magic Breaks."
Hi there,
Thank you so much for leaving us this magical review. We're thrilled to hear that you found our agents service helpful and provided you with the best deal available.
If there's anything else we can help you with regarding your upcoming trip, then please don't hesitate to contact us via email or phone.
Kind regards,
Teddy
Thank you so much for leaving us this magical review. We're thrilled to hear that you found our agents service helpful and provided you with the best deal available.
If there's anything else we can help you with regarding your upcoming trip, then please don't hesitate to contact us via email or phone.
Kind regards,
Teddy
Customer rating:
"Great service have been using this company for years"
Customer rating:
"Krista was very helpful and very Informative and made the whole process easy for me. Great customer service ."
Hi there
Thank you for leaving a positive review and choosing to book your holiday with MagicBreaks. We're thrilled to hear that Krista was helpful and informative. We'll be sure to pass on your feedback to her directly.
MagicBreaks remain at your disposal should you need any further assistance - we hope you book with us again soon!
Kind regards,
The MB Team.
Thank you for leaving a positive review and choosing to book your holiday with MagicBreaks. We're thrilled to hear that Krista was helpful and informative. We'll be sure to pass on your feedback to her directly.
MagicBreaks remain at your disposal should you need any further assistance - we hope you book with us again soon!
Kind regards,
The MB Team.
Customer rating:
"Lisa was excellent, very patient and super helpful with absolutely everything!"
Hi,
Thank you for leaving a positive review and choosing to book your holiday with MagicBreaks. We're thrilled to hear that Lisa was patient and helpful. We'll be sure to send your feedback on to her directly.
MagicBreaks will remain at your disposal should you need any further assistance - we hope you book with us again soon!
Kind regards,
The MB Team.
Thank you for leaving a positive review and choosing to book your holiday with MagicBreaks. We're thrilled to hear that Lisa was patient and helpful. We'll be sure to send your feedback on to her directly.
MagicBreaks will remain at your disposal should you need any further assistance - we hope you book with us again soon!
Kind regards,
The MB Team.
Customer rating:
"Excellent service, all my questions answered and a very efficient and friendly booking service. Thank you."
Hi,
Thank you for leaving a positive review and choosing to book your holiday with MagicBreaks.
Just so you know, MagicBreaks will remain at your disposal should you need any further assistance - we hope you book with us again soon!
Kind regards,
The MB Team.
Thank you for leaving a positive review and choosing to book your holiday with MagicBreaks.
Just so you know, MagicBreaks will remain at your disposal should you need any further assistance - we hope you book with us again soon!
Kind regards,
The MB Team.
Customer rating:
"I booked very last minute and Amy was brilliant in sorting it all out at short notice. She was extremely efficient and everything was perfect. My son & myself had the best time ever and I am so glad we went. Cannot thank Amy enough for arranging it all for us."
Hi,
Thank you for leaving a positive review and choosing to book your holiday with MagicBreaks. We're so pleased to hear Amy helped you with the booking.
Just so you know, MagicBreaks will remain at your disposal should you need any further assistance - we hope you book with us again soon!
Kind regards,
The MB Team.
Thank you for leaving a positive review and choosing to book your holiday with MagicBreaks. We're so pleased to hear Amy helped you with the booking.
Just so you know, MagicBreaks will remain at your disposal should you need any further assistance - we hope you book with us again soon!
Kind regards,
The MB Team.
Customer rating:
"Service was great very helpful staff especially Amy,she really helped me in choosing best place to suit me and my family to stay. We are all looking forward to our trip thank you."
Hi,
Thank you for leaving a positive review and choosing to book your holiday with MagicBreaks. We're so pleased you were happy with Amy's service.
Just so you know, MagicBreaks will remain at your disposal should you need any further assistance - we hope you book with us again soon!
Kind regards,
The MB Team.
Thank you for leaving a positive review and choosing to book your holiday with MagicBreaks. We're so pleased you were happy with Amy's service.
Just so you know, MagicBreaks will remain at your disposal should you need any further assistance - we hope you book with us again soon!
Kind regards,
The MB Team.
Customer rating:
"Friendly service easily to talk to very helpful and polite"
Hi,
Thank you for leaving a positive review and choosing to book your holiday with MagicBreaks.
Just so you know, MagicBreaks will remain at your disposal should you need any further assistance - we hope you book with us again soon!
Kind regards,
The MB Team.
Thank you for leaving a positive review and choosing to book your holiday with MagicBreaks.
Just so you know, MagicBreaks will remain at your disposal should you need any further assistance - we hope you book with us again soon!
Kind regards,
The MB Team.
Customer rating:
"Cheryl was and is extremely helpful"
Hi,
Thank you for leaving a positive review and choosing to book your holiday with MagicBreaks.
Just so you know, MagicBreaks will remain at your disposal should you need any further assistance - we hope you book with us again soon!
Kind regards,
The MB Team.
Thank you for leaving a positive review and choosing to book your holiday with MagicBreaks.
Just so you know, MagicBreaks will remain at your disposal should you need any further assistance - we hope you book with us again soon!
Kind regards,
The MB Team.
Customer rating:
"Lady on phone was very helpful and answered all my questions, she was very polite and kind."
Hi,
Thank you for leaving a positive review and choosing to book your holiday with MagicBreaks.
Just so you know, MagicBreaks will remain at your disposal should you need any further assistance - we hope you book with us again soon!
Kind regards,
The MB Team.
Thank you for leaving a positive review and choosing to book your holiday with MagicBreaks.
Just so you know, MagicBreaks will remain at your disposal should you need any further assistance - we hope you book with us again soon!
Kind regards,
The MB Team.
Customer rating:
"Easy to navigate website, any queries I had were answered over the phone good customer service"
Hi,
Thank you for leaving a positive review and choosing to book your holiday with MagicBreaks.
Just so you know, MagicBreaks will remain at your disposal should you need any further assistance - we hope you book with us again soon!
Kind regards,
The MB Team.
Thank you for leaving a positive review and choosing to book your holiday with MagicBreaks.
Just so you know, MagicBreaks will remain at your disposal should you need any further assistance - we hope you book with us again soon!
Kind regards,
The MB Team.
Customer rating: 
"Very helpful told us everything we needed to know."
Hi,
Thank you for leaving a positive review and choosing to book your holiday with MagicBreaks.
Just so you know, MagicBreaks will remain at your disposal should you need any further assistance - we hope you book with us again soon!
Kind regards,
The MB Team.
Thank you for leaving a positive review and choosing to book your holiday with MagicBreaks.
Just so you know, MagicBreaks will remain at your disposal should you need any further assistance - we hope you book with us again soon!
Kind regards,
The MB Team.
Customer rating:
"This is the best company I have ever used for holiday bookings. Every question answered quickly and satisfactorily. Information on the website is very helpful and presented in an easy to read format. Staff are outstanding."
Hi,
Thank you for leaving a positive review and choosing to book your holiday with MagicBreaks.
Just so you know, MagicBreaks will remain at your disposal should you need any further assistance - we hope you book with us again soon!
Kind regards,
The MB Team.
Thank you for leaving a positive review and choosing to book your holiday with MagicBreaks.
Just so you know, MagicBreaks will remain at your disposal should you need any further assistance - we hope you book with us again soon!
Kind regards,
The MB Team.
Customer rating:
"Victoria Riley was absolutely brilliant. So helpful and really invested in getting my magic break absolutely perfect.
I can’t thank her enough"
I can’t thank her enough"
Hi,
Thank you for leaving a positive review and choosing to book your holiday with MagicBreaks.
Just so you know, MagicBreaks will remain at your disposal should you need any further assistance - we hope you book with us again soon!
Kind regards,
The MB Team.
Thank you for leaving a positive review and choosing to book your holiday with MagicBreaks.
Just so you know, MagicBreaks will remain at your disposal should you need any further assistance - we hope you book with us again soon!
Kind regards,
The MB Team.
© 2024 Disney. Images shown may not represent actual operational or public health guidelines in force at the time of your holiday.
